Shipping Policy

Shipping Policy

Thank you for visiting and shopping at www.juicecartel.com.au. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 48 hours. Orders are not shipped or delivered on weekends or holidays.


If we are experiencing a high volume of orders, shipments may be delayed by a day or so. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

All orders are shipped via Australia Post

Shipping Method  Estimated Delivery Time Shipping Cost
Standard Shipping 3-7 Days^ $9.00AUD
Express Shipping 2-5 Days*^ $13.00AUD

*Occasionally orders arrive overnight but this cannot be guaranteed.

^Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

If you received your order damaged, please contact Australia Post to file a claim and email us at sales@juicecartel.com.au with pictures or videos of the damage.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside of Australia.


Returns Policy

Our Refund Policy page provides detailed information about options and procedures for returning your order.