Thank you for visiting and shopping at www.juicecartel.com.au. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 48 hours. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a day or so. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
All orders are shipped via Australia Post
|Shipping Method||Estimated Delivery Time||Shipping Cost|
|Standard Shipping||3-7 Days^||$9.00AUD|
|Express Shipping||2-5 Days*^||$13.00AUD|
*Occasionally orders arrive overnight but this cannot be guaranteed.
^Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
If you received your order damaged, please contact Australia Post to file a claim and email us at firstname.lastname@example.org with pictures or videos of the damage.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside of Australia.
Our Refund Policy page provides detailed information about options and procedures for returning your order.